FAQ'S

Faqs

March 24, 2021 2025-08-10 14:45

Below, you will find a list of the questions most frequently asked by our guests.

FAQ'S

Questions & Answers

  1. Where is the Shanghai Bund Riverside Treasury Hotel located?
    The hotel is located at 988 Dongdaming Road, Hongkou District, Shanghai, China, 200086, along the scenic Huangpu River, just a short distance from The Bund and Pudong skyline.

  2. How far is the hotel from The Bund?
    The hotel is approximately 1.5 km from The Bund, a 10-minute drive or a scenic 20-minute riverside walk.

  3. Is there a metro station near the hotel?
    Yes, Dongbaoxing Road Station (Lines 10 and 12) is about a 10-minute walk from the hotel, offering direct access to major areas like Nanjing Road, Lujiazui, and Hongqiao.

  4. How far is the hotel from Shanghai Pudong International Airport (PVG)?
    The hotel is around 45–50 km from Pudong Airport, approximately a 50–60 minute drive, depending on traffic.

  5. What is the distance to Shanghai Hongqiao International Airport (SHA)?
    It’s about 25 km away, roughly a 35-minute drive via the Yan’an Elevated Road or metro.

  6. Does the hotel offer airport transfer services?
    Yes, the hotel provides paid airport shuttle and limousine services. Guests can arrange transfers through the concierge or in advance via the booking portal.

  7. What are the check-in and check-out times?
    Standard check-in is from 3:00 PM, and check-out is by 12:00 PM (noon). Early check-in or late check-out may be available upon request, subject to availability.

  8. Are there family rooms or connecting rooms available?
    Yes, the hotel offers interconnecting rooms and spacious suites suitable for families. Some rooms can accommodate extra beds for children.

  9. Is breakfast included in the room rate?
    Breakfast inclusion depends on the booking package. Many rates offer breakfast options (usually buffet-style), which can be added during reservation or at the front desk.

 
  1. What dining options are available at the hotel?
    The hotel features an on-site restaurant serving international and authentic Shanghainese cuisine, a lounge bar with river views, and 24-hour room service.

  2. Does the hotel have a swimming pool and fitness center?
    Yes, guests have access to a fully equipped fitness center and a heated indoor swimming pool with panoramic river views.

  3. Is Wi-Fi available, and is it free?
    Yes, complimentary high-speed Wi-Fi is available in all guest rooms and public areas.

  4. Can the hotel accommodate business meetings or events?
    Yes, the hotel offers elegant meeting rooms and event spaces equipped with modern AV technology, ideal for conferences, weddings, and corporate gatherings.

  5. Is the hotel pet-friendly?
    Currently, the hotel does not allow pets, but service animals may be accommodated with prior notice.

 
  1. Are there non-smoking rooms available?
    Yes, the hotel is 100% non-smoking, and all guest rooms are designated as non-smoking. Smoking is permitted only in designated outdoor areas.

  2. What languages do the staff speak?
    The multilingual staff speaks Mandarin, English, and basic Japanese/Korean, ensuring smooth communication for international guests.

  3. Is there on-site parking available?
    Yes, the hotel provides secure underground parking for guests, subject to availability. Charges may apply.

  4. What makes this hotel unique compared to others in Shanghai?
    The Shanghai Bund Riverside Treasury Hotel stands out for its historic architecture, breathtaking riverfront views, heritage restoration, and blend of old-world elegance with modern luxury—offering a truly distinctive experience.

  5. Are there nearby attractions and shopping areas?
    Yes! The hotel is close to The Bund, Lujiazui Financial District, Nanjing Road, Jing’an Temple, and the Shanghai Tower. It’s also near local markets and riverside promenades.

 
  1. Can I leave my luggage at the hotel after check-out?
    Yes, the hotel offers complimentary luggage storage for guests who have checked out but need to explore the city before departure.

No.8 of 4-Star Select Hotels in Shanghai

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